The VMRC Quality Assurance Team strives to improve the lives of individuals by ensuring quality services, protecting health and safety, and respecting choices by upholding consumer rights. This is accomplished by making certain that vendored environments are fundamentally-based on the provision of dignity of the person, respect and privacy of those served, and which optimizes individual autonomy and choice, community engagement, and control over one’s resources, schedules, and activities.  The QA Department routinely evaluates, supports, fortifies, assists and monitors vendored environments for compliance with regulatory and best practice standards.  We are committed to working collaboratively and informally with providers by offering “technical assistance” and consultation as needed, and facilitating the formal corrective action process when necessary.  This is achieved through educational efforts and visits to all facilities. 

07/20/20 – DDS Expectations on Hospital Discharge and Other Placement

Special Incident Reporting (SIRs)

For transportation related SIRs please contact R & D customer service center at: (209) 362-2199.

QA Quick Tips

CPR/First Aid

Quick Tips June 2020 – Emergency and Disaster Plans

Quick Tips March 2020 – COVID-19 Special Incident Reports (SIRS)

Quick Tips February 2020 – Consumer Property and Valuables

Quick Tips December 2019 – Food Service

Quick Tips November 2019 – Abuse Investigations

Quick Tips October 2019 – Property Damage

Quick Tips September 2019 – Psychiatric Monitoring

Quick Tips August 2019 – Spend Down


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